Ed Wallace, founder & Chief Relationship Officer of The Relational Capital Group, & author of Business Relationships That Last: Five Steps To Transform Contacts into High Performing Relationships. Today’s business leaders face incredible challenges with the movement toward more collaborative management structures & the urgency of work due to the pace of technology. Business relationships have suffered, often reduced to short-term transactions between Blackberries, not people! One survey showed 88% of executives agree outstanding relationships are the key to business success. Does your business plan include strategies to advance these relationships? Join this episode of Leading Conversations with Cheryl Esposito as Ed shares his approach for “building relational” capital – the distinctive value created by people in a business relationship.